Payment & shipping

Payment & Shipping

Last updated: September 2026

Payment methods

We support two ways to pay, depending on what suits your order. Both are confirmed on the Proforma Invoice (PI) we issue for each order.

Option 01

Bank telegraphic transfer (T/T)

Orders are paid by T/T to the company account of Caiju (Ningbo) E-commerce Cross-Border Co., Ltd. — the same legal entity operating this website. The exact bank details (account name, number, SWIFT) are stated on each Proforma Invoice (PI) we issue for your order.

Best for: full production orders and recurring programs.

Option 02

Credit & debit cards — Visa, Mastercard, JCB & more

Prefer to pay by card? After your quote and shipping cost are confirmed, we email you a secure payment link — no card details are ever shared with us. You pay on the payment provider's page (supports buyers in 210+ countries and regions), and funds settle to our corporate account.

Best for: samples, small trial orders, deposits and balance payments.

Card payment service being connected This channel is being set up — the card brands shown will be live shortly. Meanwhile, T/T is fully available; or ask us for a temporary invoice route.
Payment safety note: we never ask for payment to personal accounts, and bank or payment-link details never change mid-order. If you ever receive payment instructions that differ from your PI, contact us at info@fineprocure.com before transferring.

Standard payment terms

  • Deposit + balance: typically 30% with order confirmation, 70% after goods pass inspection and before shipment. Exact terms per order are stated on the PI.
  • Sample costs: sample and courier fees are quoted separately and can be credited against bulk orders in most cases.
  • Card payments: when paying by card, the quoted total includes the payment processing cost, shown transparently on the payment link before you confirm.
  • Larger programs: L/C at sight or other arrangements may be available for established relationships.

Shipping options

  • Sea freight (LCL / FCL) from Ningbo or Shanghai ports — the standard choice for shelving, trailers and bulky goods.
  • Air freight for urgent or high-value light goods.
  • Express courier (DHL/FedEx/UPS) for samples and small parcels, with our discounted rates.

Trade terms

We quote on standard Incoterms — typically FOB Ningbo/Shanghai, or CIF/DAP to your port or door when you ask for landed-cost clarity. The applicable term is stated on your PI together with the lead time.

Inspection before balance payment

For managed orders, goods are inspected (photos + report) before the balance payment is due. You approve the shipment based on facts, not promises.

Documents provided

Commercial invoice, packing list, Bill of Lading / air waybill, and any certificates agreed for your order (e.g., CE documentation) are provided with the shipment.

Questions

Anything about payment or shipping you want clarified first — WhatsApp us or email info@fineprocure.com. We reply within one business day.